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Privacy Policy

Lumina Metcom ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website ([Insert Website URL]). By using our website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you interact with our website, contact us, or use our services, we may collect personal details such as:

  • Name

  • Email address

  • Phone number

  • Company name

  • Billing and shipping addresses

b. Non-Personal Information

We automatically collect certain non-personal data, including:

  • IP address

  • Browser type and version

  • Device information

  • Website usage data (pages visited, time spent, etc.)

  • Cookies and tracking technologies

2. How We Use Your Information

We use the information collected to:

  • Provide and improve our services

  • Process inquiries and transactions

  • Send updates, newsletters, and promotional content (only with your consent)

  • Enhance website functionality and user experience

  • Detect and prevent fraudulent activities

  • Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal data. However, we may share it with:

  • Service Providers: Third-party vendors who assist in website hosting, payment processing, shipping, and marketing.

  • Legal Authorities: If required by law, legal proceedings, or to protect our rights and interests.

  • Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no online transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information

  • Opt out of marketing communications

  • Restrict or object to data processing in certain cases

  • Request a copy of your data

To exercise these rights, contact us at [Insert Email Address].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated "Effective Date." We encourage you to review this policy periodically.

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